FAQ

How long do I have to wait for my order?

We always do our best to make everything run smoothly, please take into account a waiting time of about 30 minutes. The waiting times become longer during peak times.
These are difficult to predict but these are some guidelines:
Winter: Friday, Saturday and Sunday from 17:00 to 20:00
Summer: Friday, Saturday and Sunday from 18:00 to 21:00


Can I place an order for tomorrow?

Yes, that's possible! Through this website you can place 24/24 orders, you can indicate the delivery or pick up and this a week in advance.


What should I do if my order is incorrect?

We strive to deliver only correct deliveries but sometimes something small can go wrong. We advise you to inform us immediately via the contact form. You can expect a quick solution.

Until what time before closing time can I order?

It is possible to pick up an order for the same day 30 minutes before closing time.

Do you ask the same prices as in the shops?

Yes, we ask exactly the same prices.

Can I also place an order by phone?

Unfortunately it is no longer possible to place an order by phone. From experience, we know that telephone orders do contain an error faster, due to incorrect communication. Therefore, from now on only order through this website. Thanks in advance!

I would like to cancel my order, how does that work?

When ordering food online, timing is very important! If you contact us immediately after placing your order, it may still be possible to cancel this order. If this order is already prepared or is on the way, it can unfortunately no longer be canceled.